Delete your SafeGuard India account

SafeGuard India · NOCTRODEX (OPC) PRIVATE LIMITED

Delete your account from inside the app

  1. Open SafeGuard India.
  2. Go to Settings → Privacy & my data.
  3. Tap Delete my account and confirm.

Your account and everything linked to it are removed immediately. You are signed out on every device and your subscription record is closed.

If you cannot open the app

Email soumabha@noctrodex-hq.com from the address or phone number registered on the account. We complete verified requests within 30 days.

Delete your data without deleting your account

Settings → Privacy & my data → Delete all my data clears everything stored on the device while keeping your account and subscription.

What is deleted, and what is kept

DataOn account deletion
Account record (email, phone, display name, verification status)Deleted immediately
Sign-in sessions and one-time codesDeleted immediately
Subscription and payment recordsDeleted immediately
Optional phonebook caller-ID contributionsDeleted immediately if you enabled the feature
Scan history, queued reports, app-lock PIN, call recordingsStored only on your device; removed by "Delete all my data", and by uninstalling the app
Message contentNever stored on our servers. Message text sent for fraud classification is discarded once the verdict is returned
Scam reports you submittedKept. Reports record only the scammer's number, sender ID or link, against a random device pseudonym. They are not linked to your account and cannot be traced back to you, so they remain as fraud intelligence protecting other users
Security audit eventsKept up to 90 days against a rotating pseudonym, then deleted automatically
Deleting your account does not cancel a Google Play subscription. Cancel that in the Play Store → Subscriptions, or you may continue to be billed by Google.